Information for users
chatspromptsprogram settings
Information for administrators
admin areaSSO with SAML 2.0

Open chat settings

While chatting with nele.ai, you can adjust various settings. Click on the gear icon at the bottom left of the chat window (1)to open chat settings.

Here are the options for pseudonymization (2), embossing (3), the AI model selection (4) and the knowledge databases (5), provided that knowledge databases are activated for you.

Pseudonymization of personal data

Pseudonymization can be switched on and off via a control element.

What is pseudonymization?

Pseudonymization processes personal data in such a way that it can no longer be directly assigned to a specific person without additional information. The pseudonymization feature of nele.ai provides additional protection for personal data that you use when making inquiries to the AI model.

This data is pseudonymized

Where technically recognizable, this function replaces personal information such as e-mail addresses, IBANs, credit card information, ID numbers, vehicle license plates and IP addresses as well as full names before transmission and reinserts them after receiving the message. Pseudonymization is carried out through pattern recognition using regular expressions, name databases and natural language processing.

Activate and deactivate pseudonymization

Pseudonymization can be activated and deactivated at any time. It may be necessary to turn off the feature if you are looking for information about a public figure and need real data, such as their name, in order to conduct proper research.

Even when the filter is switched off, nele.ai complies with data protection regulations

Pseudonymization serves to increase the level of data protection and has no influence on the security of your data. Regardless of the status of the function, your information is stored exclusively on the Nele.ai servers and is never used to train the AI models.

embossing

An imprint allows you to customize the AI personality of nele.ai and tailor it to your needs. The AI takes on a role assigned by you, from which it then acts.

With such embossing, you can automate repetitive tasks, for example. This would include: “You translate every text you enter into English according to (...) the following rules. Your answers consist only of the translation, without any additional information.” Another example of embossing is: “You are a psychologist and check the mood of the entered text. You only answer “positive,” “neutral,” or “negative.” You don't give a reason and only answer with that one word.”

In the text box (1) You can customize an imprint by entering your own instructions for the AI personality If you make an adjustment, it is automatically adopted. You can also save this embossing as a standard embossing (2). If you have saved the default embossing, it will be applied to current and all new chats using nele.ai. You can change the embossing at any time in the settings of a chat. You can also use the standard embossing in the Program settings view.

AI model

You can choose from various language models that define the behavior and capabilities of AI. Choose the right model depending on the application, e.g. for programming, creative writing, etc..

Choose the right AI model

To work effectively, you only need two different AI models - a strong model such as OpenAI gPT4-o or Claude 3 Opus, and a weak model such as GPT 3.5 Tubo or Claude 3 Haiku.

You always use the strong model when your prompts involve complex relationships, for example when there are many dependencies or conditions. On the other hand, if you work with clear, simple instructions, you can choose a weak model. The advantage of these weak models is that they require significantly fewer credits for the same amount of words.

Knowledge databases

Under “Knowledge Base”, you can select which data sources the AI Assistant should use for its answers. This allows you to control the information base on which AI builds its answers.

For example, you can use company-specific documents or websites that were previously provided by your company by an administrator. In this way, you get more accurate and relevant results for your inquiries.

If you don't see the Knowledge Base field, this feature isn't included in your functionality.

Please also read our articles on the subject knowledge databases and the Difference between knowledge bases and chat context. Administrators create knowledge bases in admin area.